John Hewson writes in an Op-Ed in the AFR today that he has observed over a long period of time that a particular petrol station raises it prices by between 15 and 25 cents on Thursday mornings.  He deduces that this is a simple case of “gouging customers”.  I have heard this argument quite a few times, even from people at FuelWatch in WA. 

I must be missing something.  Why is it anti-competitive to charge higher prices when the willingness-to-pay of consumers is higher?  Wasn’t John Hewson an economics professor before entering politics?  He will have observed that: airline tickets are more expensive on Fridays and less expensive on Saturdays and the same is true for hotel rooms; the same restaurant meal is more expensive for dinner than for lunch; and tickets to football finals cost more than home-and-away games (although it could be argued that finals tickets are a different product).   Fuel is more expensive on the weekend than it is early in week — so what?   Even regulated industries like electricity and taxis charge higher prices during peak periods.

Firms in competitive industries need to extract enough producer surplus to cover their fixed costs.  This is obviously true.  Apologies if the fact that a weekly pricing cycle does not imply anti-competitive behaviour has been pointed out many times before.  Most firms in competitive industries have to charge different consumers different prices for the same product.  If they didn’t do that they would not earn a reasonable return on capital.

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Revenue caps

by Stephen King

Back in the 1990s, I can remember being asked by a state government agency to comment on their proposal for ‘revenue regulation’ of a state utility. For the reasons stated below I told them it was stupid.

A few years later my colleague at RSSS at the time, Rohan Pitchford, was asked a similar question by a regulator. I can still remember him talking with me about it – something like “this is just nuts isn’t it?”

Rohan’s colleague at UQ, John Quiggin, has a post on revenue regulation for gambling. See here. John finishes his post with some concerns about his revenue cap proposal:

My worry, not fully worked out, is that gaming enterprises would just reduce service and extract their allowable revenue from the problem gamblers as cheaply as possible.

Dead right John. Some simple economics tells us that if you set a revenue cap then the profit maximising behaviour is to take the revenue at minimum cost. For a public utility with positive marginal costs, that means charging a high price per unit and selling few units. For gambling I suspect that it would mean having cheap dingy premises, poor lighting, little service, no amenities and just selling to problem gamblers at a very high take per machine. Return rates would be kept as low as possible subject to not losing the most addicted gamblers and achieving the revenue cap. So John is right to be worried – a revenue cap would be a disaster for problem gamblers.

As an aside, when the problem was pointed out to the state regulators, they quickly said that they didn’t really mean revenue regulation. They really meant profit regulation. And that is what they still do today – although the term ‘revenue regulation’ is still sometimes erroneously used.

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Hockey too

by Joshua Gans

For so many months I have been waiting for the Opposition to start stating the alternative side of the stimulus debate without resorting to simplistic arguments or convoluted ones with clear inconsistencies. Well, I was very pleased to read this account of a recent CEDA speech by Joe Hockey. Not only did he articulate a consistent argument against current deficit spending he wasn’t afraid to admit past mis-steps in order to present that case. I don’t agree with it but it raises the quality of the debate and that is a good thing.

I was equally pleased to see Hockey adopting the notion put forward by Chris Joye that the government’s guarantee should be extended to mortgage-backed securities. This is an important but difficult to argue issue that hits directly on concerns about banking competition. Early days yet but it bodes well. Hopefully, the rest of the Opposition can follow this example and restore its credibility on climate change policy as an economic rather than a populist political issue.

Filed Under Economics | 1 Comment 

News Ltd CEO, John Hartigan, gave a speech yesterday that has to be read to be believed. Amazingly, it is posted on The Australian website (without I should add, ads!). He argues that it is his news coverage which draws in the readers:

In Australia we had the Victorian bushfires. It wasn’t exclusive to News obviously. But our coverage was unique.  We sold an extra half a million newspapers in the week following Black Saturday. Our website traffic more than doubled.  We took an entirely different approach with this story.  We used resources from every newsroom in the country.  Online staff in Brisbane helped the  masthead team in Melbourne moderate the tidal wave of public contributions.  Our editors across the country sent writers and photographers to work with Herald Sun staff on the ground. This gave us more manpower than any other media outlet.

Sounds like the ’system’ working — invest in quality and you get readers. Right? He immediately goes on:

But, what drove readership and web traffic was the content.Readers embraced the opportunity to sign online condolence books and write tributes to victims. We set up online forums so readers could search for news of those lost and those rescued. They told us miraculous stories of those who cheated the flames and heartbreaking accounts of those who didn’t.

So what drove interest was not reporting but user-generated content and social networking! That’s not the traditional model that is the new one. By accident, News provided an outlet for that, realised it drove readership and didn’t realise that that was the point. But wait, he goes on:

Alongside traditional reporting from the scene, we had incredible eyewitness accounts from readers, including amazing pics and video.

News is running a Flickr/YouTube/Facebook combination!

Then he moves on to rail against bloggers. His argument is that they have poor quality and spend their time ripping off news outlets (what does that say about the quality of the news outlets?) and attract readers from those news outlets — those readers who simultaneously used to value the high quality of traditional news outlets but now prefer what the bloggers provide and so “used to know better” but now “no longer no better.” And, by the way, if you are reading this you are one of those transformed readers who are destroying quality and you should get a grip and transform back. (I am sure he will point to the contrast between Sam Wylie and Alan Wood on banks today as a clear example of a quality differential).

Anyhow, he gets better towards the end of the speech with a call to quality to attract readership. The problem here, as I am certain any News Ltd CEO knows, is that quality does not necessarily attract readership. What attracts readership is having something to talk about with peers. Newspaper sites can facilitate that and appear to be successful when they do. The question is: when will their managers realise that.

Filed Under Economics | 5 Comments 

Iran Election Statistics

by Chris Lloyd

How do you detect election fraud? A recent article in the Washington Post describes a novel statistical idea. It is the kind of twist on viewing the data that any freakonomics fan should have thought of.

Most people believe the election results in Iran were rigged. They base this on a couple of arguments. The most obvious is that Ahmadinejad did unreasonably well, including especially in areas where you would expect him to poll poorly - for instance in the home seat of his main opponent Mousavi. This argument would sway most people but it is not scientific. Ahmadinejad could still say that he ran a great campaign and that the people decided he was a safer pair of hands.

Another more statistical argument is that the variability in Ahmadinejad’s vote is too small. By too small, I think they mean less than one would expect from the regional variation that one normally sees. So this does intersect with the first argument and Ahmadinejad’s high vote in some unlikely seats. But it is a distinct statistical view in that we focus on variation across seats rather than overall mean level. Certainly, if one could actually show that the variability of Ahmadinejad’s vote was less than binomial variation this would be pretty damning and suggestive that someone had just made the figures up.

Well, it turns out that the variability of the vote is about 100 times higher than binomial – there is plenty of regional variation overall. I suppose we could compare the variability with a different benchmark – such as the variability of the vote for winners of previous elections – but the argument starts to lose force as there are other explanation of why variability might decline.

So, if we are interested in revealing whether the election count data has been concoted, let’s focus more on the process of human beings making figures up. Humans are pretty bad at making figures up. Human generated data typically looks too good to be true and follows  theory too well. It is well known, for instance, that Mendel’s famous pea data was probably concocted, perhaps by his assistants. Forged signatures can often be recognised by experts as being too consistent. Real signatures are not perfect and vary from day to day.

Humans are especially terrible at generating random numbers. And for a large voting count, for instance 325911 which was Ahmadinejad’s count in the region of Ardabil, the last few digits should be essentially random. On the other hand, if someone were making the numbers up and not concentrating too hard on the unimportant final digits, you might expect to see some tell-tale signs of non-randomness in the those final digits.

This idea is due to Alexandra Scacco and Bernd Baber who have suggested that there is indeed such evidence in the data. They claim that human generated random numbers tend to have too many 7’s and not enough 5’s. And looking at pairs of digits, they claim that human generated digits will have too many adjacent sequences such as 23 and 76.

The data for the 2009 Iranian presidential election are HERE and a graphic of the marginal distribution of the last digit is below. There are indeed too many 7s and not enough 5s. The overall goodness-of-fit of a uniform distribution has a P-value around 8% but this may underestimate the evidence. If we concentrate on the a priori hypothesis of too many 7s and not enough 5s then the chi-square statistic is much, much stronger.  

But is the hypothesis of too many 7s and not enough 5s really a priori? I could not find any evidence on the web for the assertion of not enough 5s but there is some prior reason to look too many 7’s. If we just look at the excess of 7s the P-value is around 0.4%. The excess of 20/116=17.2% sevens over the expected 10% is very suspicious indeed.

One might obtain even stronger results if we concentrate only on those electorates where Ahmadinejad’s vote was likely to be poor. One assumes that the fraudsters would not alter the counts in the electorates where he won. So the random digits in these true counts might dilute the non-randomness in the fraudulent counts.

I also had a look at the last pairs of digits hoping to find something even stronger but I could not recover the results quoted in the Washington post article. Moreover, I could not find any evidence for their claims about adjacent sequences, though I have heard that two digit primes tend to get preferentially chosen. Anyway, I challenge readers to look at the digits and find some really damning evidence of non-randomness (which we would have to correct for the effort you put into the search!)

If I were going to fudge some numbers, I would start multiplying the real counts by some scaling factor, or leave the last digits alone, or even use a random number generator on my mobile phone! I guess criminals and fraudsters are not always very smart.

Filed Under Economics | 4 Comments 

There are two big inefficiencies in the Australian mortgage market. 
1.  The cost of mortgage finance is higher than it would be if there was more competition for the four major banks.
2.  Households bear the risk of interest rates changes when other parties could bear that risk at lower cost. 

Australia’s mortgage markets are not seriously threatening the stability of Australia’s financial system.  Stability is not the issue, the inefficiency is all about competition and allocation of risk.  There is something that the federal government could do to help solve both of these problems.  Read more

Filed Under Economics | 6 Comments 

One of the great joys of having an iPod I have found is podcasts. I listen to several but one has been a regular, This American Life put out by Chicago Public Radio. At regular intervals, the host starts the podcast with an appeal for donations because of the bandwidth cost of distributing the podcast. It is clearly worthwhile and they really only require about $1 from each subscriber per year to cover their costs. But here is the problem: I’m usually in the car when I hear this and so I rarely remember to make a donation. By the way, when you get to the site, the minimum donation (without writing it in) is $20 which is less of a ‘click and forget’ type thing.

It is clear that there are several things they could do to make this easier. For one, they should have separate iTunes subscriptions for new episodes as opposed to repeats. About a third are repeats so they could avoid a ton of bandwidth costs by just excluding them from iTunes subscriptions.

But more importantly, why don’t they just offer various paid subscriptions alongside the free ones? So if you choose to subscribe rather than just download an episode, you get the ‘pitch’ right then and can make an easy payment through iTunes (with an emailed receipt for tax purposes). I would imagine that they would get their required donations very quickly. (Oh yes, to those thinking why would anyone pay when you can get it for free, this is about making donating easier). Here is a situation where it is the ease of iTunes micropayments that should be taken advantage of. There must be many more.

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Confucius say

by Mark Crosby

Having been accused of being a Chinese spy, since I am Director of Business Research for our University’s Confucius Institute, let me reassure you. Firstly, I was once offered a job with the ONA in Canberra – but after more than a year my security clearance had not come through and I left and did a PhD. I think the ONA were worried about me being a spy, so I doubt the Chinese would trust me! But I did just read a nice piece from Book 9 of the Record of Rites (sent by a student), which I think nicely sums up what Confucius thought a state should look like – and also about what public policy ought to seek to achieve…

When the perfect order prevails, the world is like a home shared by all. Virtuous and worthy men are elected to public office, and capable men hold gainful employment in society.  Harmony and trust are strictly observed. All men love and respect their own parents and children, as well as the parents and children of others. Thre is caring for the old, their are jobs for the adults, there are growth for the children. There are support for the widows, the widowers, and for those who are alone and disabled. Every man and woman has an appropriate role… A devotion to public duties left no room for idleness…these are the characteristics of a commonwealth state…

There you go, disability pensions and full employment are clearly there in Confucius, predating Keynes by 2500 years!

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The Age of Innovation

by Andrew Leigh

For not-so-surprising reasons, I’ve been thinking lately about lifecycles. My AFR op-ed today (partially written with a newborn babe in the crook of my arm) is on age and creativity. Full text over the fold.

Read more

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I recently became aware* of a paper by Benito Arruñada and Xosé H. Vázquez that attempts to link the outcome of MBA degrees to the different subjects offered – specifically the proportions of  subjects that are based on standard assumptions of rationality and self-interest (called economics subjects in the paper) and those that rely on “human assumptions” (called management subjects in the paper).

In a nutshell they are interested in the proposition that “managers are more successful than business analysts.”

The analysis is based on FT ranking data and done at the level of the school. The authors do make an attempt to account for he problem of endogeneity of GMAT scores. They conclude that

Controlling for the average quality of their students and some other schools’ characteristics, average salaries are significantly greater for those schools whose core MBA courses contain a higher proportion of management courses as opposed to courses based on economics or technical disciplines.

However, there is a major problem with the findings it seems to me. They measure the success of the course by average salaries (3 years after graduation). There is no measure of management ability. It seems to me that the authors have fallen into the very mindset that they decry. Measuring manager performance by the salary that the graduate manages to negotiate for themselves is precisely how a (rather poor) economist student might think!

I am not at all surprised that those students who major in management subjects (such as human resource management, negotiations and leadership) are better able to find a high paying job than those who major in Finance and Econometrics, poor tongue-tied geeks that they are.

*via Nick gruen at Clubtroppo

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Demographics vs the GFC

by Mark Crosby

A very interesting piece in the Times online refers to the impacts of demographic change on fiscal outcomes being ten times the impact of the GFC (original source is the IMF). There are two demographic timebombs going on globally. One is the rise in population from 6.6 billion to around 9 billion at mid-century as forecast by the UN. Against this is the falling and ageing populations in OECD countries, especially Europe. The economic and political implications of a doubling of Africa’s population over this period are understudied by economists, but will certainly have great impact.  I would guess that the implications of such a rise in Africa’s population will have greater global impact than the demographic/fiscal populations facing old Europe and elsewhere.

Filed Under Economics | 2 Comments 

Fallacy watch

by Joshua Gans

One fallacy that often emerges goes like this: agents aren’t rational all of the time, therefore, any analysis based on them being rational is wrong. It is a fallacy because a lack of rationality is actually highly circumstances-dependent and so finding an instance of it does not translate generally. For instance, Sunstein and Thaler’s ‘Nudge’ suggests that there are circumstances in which small changes can matter alot. But they are cautious to emphasis that this does not necessarily happen when a decision has large immediate financial impacts for someone.

Today Ross Gittins commits this fallacy in arguing for stamp duty on home transactions. The traditional economic wisdom is that such taxes which are non-trivial sum of money in many states, reduce buyers’ willingness to pay for property and so reduce the number of transactions at any given point of time. How much? That is an empirical matter and from what I can gather then effects are real.

The trouble with this advice, however, is that like all neoclassical analysis, it’s based on an erroneous model of human behaviour that assumes the choices we make are always carefully calculated to maximise our material wellbeing.

For the past 20 or 30 years, behavioural economists have been pointing out to conventional economists all the flaws in their assumption that people are always rational, but this seems to have had zero impact on the happy analysis of the tax economists.

There is so much to deal with here it is not funny. First of all, zero influence? Starting with Sunstein and Thaler onwards it seems that tax is one of the major areas where behavioural economics has mattered. Think about this example for one. Second, Gittins argues that because people are spending so much money they don’t care about the tax. I don’t know where the evidence for this is but consider the sales strategy for new properties ‘off the plan to avoid stamp duty.’ That works because people care. Third, just because a land tax is politically unacceptable does not mean stamp duty is good and efficient even if it is a nice little earner for state governments.

Fourth, just because stamp duty might matter does not mean that anyone thinks it is the most important thing for every circumstance. So this statement really misses the mark.

Similarly, only an economist would be stupid enough to imagine conveyancing duty is a significant factor in explaining an executive’s reluctance to uproot their spouse and school-age children and move them to another capital city.

And, finally, in a similar fashion, no one is talking about encouraging mobility the only issue is not discouraging it. Ross Gittins seems to believe that it is not possible to move back to your social network but only away from them. Taxes may well discourage the former while preventing the latter. Which is socially beneficial depends on your perspective.

When it comes down to it, there is no evidence that behavioural economics as a clear and formal theory translates into housing markets through this route. Gittins cites no study or theory that suggests this to be the case only a bunch of unrelated stuff and ranting out economists. Indeed, it is precisely the blind application of general theory that behavioural economists are so against and so Gittins commits these same sins in spades.

Filed Under Behavioural Econ | 4 Comments 

It didn’t seem much remarked but last week Apple started selling iPhone 3GS’s completely unlocked in Australia for $1040 (US$840) for the 32GB model. And the Apple warranty still applies. This has happened before but not in Australia. Our of curiousity, I took a look at what appeared to be the eBay price of these new phone. They are trading at around $1400 (US$1130). That is a 35% premium and would be quite an earner for any would-be arbitrageurs. Without volume data, it is difficult to tell precisely what this means for the whole AT&T exclusivity deal in the US but, in this economy, that looks like quite a business opportunity.

Filed Under Economics | 1 Comment 

Grocery Choiceless

by Joshua Gans

The Government finally killed the Grocery Choice website late last week. As regular readers know, I found it useless in intended function, distortionary and not at all supported by the ACCC’s grocery inquiry. This was unlike FuelWatch that had the potential to do good and was based on evidence from WA that it would at very least do no unintended harm. The Government’s child care choice information site still remains the model for what good can potentially be done with these sorts of activities.

The Government is set to press ahead with unit pricing or, as I have termed it, the repeal of the innumeracy tax. I think this is probably fine although not the top of the list of economic priorities.

Filed Under Competition Policy | 2 Comments 

iPhone 3GS: Upgrade?

by Joshua Gans

So I have my hands on a new iPhone 3GS. Some first impressions. First, it is really really fast. Web pages, applications and start-up all increased by a factor of 2. Second, the new camera is excellent and easy to use (with zoom to scan in business cards). Third, voice control works very well. Speak Australian, there is no need  to put on a fake US accent when saying names.

One final thing. I tried out tethering on Optus with my 3G iPhone over bluetooth. I know they are charging extra for some plans but I can tell you that it really works. I got 1.5Mbps speeds which is the same as I usually get with my NextG card. That is more than enough for casual browsing and downloading email attachments.

Filed Under Economics | 1 Comment 

Mind the gap

by Chris Lloyd

Several years ago I posted a graphic plotting country’s GDP per head against mean lifetime and drawing attention to the tragic loss of life in southern Africa, mainly due to AIDS. There is a fantastic data visualisation tool called GapMinder that tells this story – and other stories- much more clearly. And it is really fun to play with.

Click HERE to open the tool in another window at a much sexier version of the original graphic (for the year 2007). You need Flash 7 and it may take 30 seconds to load but it is worth the wait.

A quick explanation. Each point is a country and upper right means high GDP and high life expectancy. GDP is on a log-scale partly because the distribution is so skew, but also because the relationship is almost linear that way. Colours are different continents – with Africa in blue. Size of the blob is population size – probably not of primary interest here. But the really cool thing here is the last dimension – time. Move the slider back to 1800 and hit the play button to see the data displayed in sequence for the past 200 years.

My original interest in these data was the AID epidemic in Africa. Focusing on the blue swarm of African nations, you will see that there was virtually no improvement in life expectancy until after WW2. Over the past 30 years however, you will also see the blue swarm stagnate to the bottom left. Then, during the past decade about 10 middle income countries just drop through the floor. Pretty stark it is.

You can follow individual countries just by clicking on them (or on their name in the list at the left). Below is the trajectory for Iraq. What do you think happened in 1979?

Other countries whose trajectory has a story to tell – Rwanda but ther civil war was devastating it pre-genocide (1994), Chile which did well after Pinochet (1974) but was doing extremely well in terms of life expectancy before 1974. Check out Russia…it hardly looks like the wall coming down was a resounding success.

Let’s get parochial. Apart from minor glitches after the great depression and WW2, Australia has enjoyed an uninteresting march towards wealth and health. Give me a boring trajectory any old time. For those who ever doubted that NZ was the eighth state, look at their trajectory at the same time as ours. Peas in a pod.

China watchers might like to focus on the middle kingdom around the late 1950’s. I was actually impressed that they managed to get data on life expectancy from a nation that does not like its dirty linen aired. But this thought process led me to a more obvious question – what does life expectancy mean for 2007? This has to be a model projection – it is not really data at all. So I checked the documentation and it is defined as “the number of years a newborn child would live if current mortality patterns were to stay the same.” In China’s case then this would mean that the drop we see is an extrapolation of what would have happened if the great leap forward continued indefinitely. Ditto Rwanda. It is certainly not the case that the babies who were born in Rwanda in 1991 will have a mean life of 24 years.

I look forward to the inclusion of 2008 and 2009 data so we can see the ffect of the GFC and how it is differentially felt in different countries. Look out for the Icelandic bubble to bounce faster than Novak Jokivich’s service routine. You can waste hours playing with this site. There is a huge range of economic, environmental, health, education and demographic measured to select from.

If you want to use this tool for your own data.. .. you can’t. But GapMinder suggest using Motion Chart, which is a free gadget in Google Spreadsheet (an online spreadsheet similar to excel).

Cross Posted at ClubTroppo and Fishing in the Bay

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In my post the other day on Government 2.0, I highlighted the baby names explorer as being symbol of the problem the government needed to solve rather than an aspiration. One of the developers of that explorer, Seb Chan at the Powerhouse Museum, has written a post about Government 2.0. It is a great read throughout. He describes his work on cross-government data as “has been fascinating and heartbreaking at the same time.” And in response to my post he adds:

Likewise, Joshua Gans criticism of the NSW Baby Names Explorer that my team worked on is entirely justified – “why not release the data?”. Indeed. If we had owned the data we would have . . . we initially had to scrape it form its source to build the prototype! As I wrote in an email relayed to Joshua, the project was about offering an alternative visualisation solution than releasing the actual dataset. Building an alternative visualisation was intended to provide better access to a few single use cases of personalised trend data (”how are the names I am thinking of calling my child trending?”). These were the kinds of questions that were left unanswered on the Births Deaths and Marriages annual league tables, and it was hoped that a new way of looking at the same data might inspire Births Deaths and Marriages to free up the raw data to others – making services for prospective parents isn’t anywhere near their core business. I say ‘hoped’ because of the plethora of roadblocks that had to be navigated even to get a (inside government) third party visualisation of births data online.

I think it served its task well visualising to me, at least, what could be done. People like Seb get it and are standing at the roadblocks hoping to be let through. This gives me hope that maybe a broader cultural change within government is possible if those roadblocks are removed.

Filed Under Economics | 1 Comment 

A wonderfully ambitious paper just published in the new Journal of Human Capital combines school enrollment data and demographic tables to estimate educational attainment rates for 74 countries over the period 1870-2010. Here’s the abstract.

The Century of Education (published version, working paper version)
Christian Morrisson & Fabrice Murtin
This paper presents a historical database on educational attainment in 74 countries for the period 1870–2010, using perpetual inventory methods before 1960 and then the Cohen and Soto database. We use a measurement error framework to merge the two databases, while correcting for a systematic measurement bias in Cohen and Soto’s study linked to differential mortality across educational groups. Descriptive statistics show a continuous spread of education that has accelerated in the second half of the twentieth century. We find evidence of fast convergence in years of schooling for a subsample of advanced countries during the 1870–1914 globalization period and of modest convergence since 1980. Less advanced countries have been excluded from the convergence club in both cases.

Being a tad parochial, I naturally turned to see how Australia compares. Here’s our average years of schooling, plotted against the average for the UK and US, over 140 years.

image

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ToiletGate

by Joshua Gans

With Government 2.0 up and running, I decided to see how the iPhone toilet finder application developers were going. One site that produces Toilet Mate (a paid $1.19 app) has gone quiet. But another, ShowtheLoo, is still active with a free app.

On their ShowtheLoo site is the following blog post which I quote in its entirety.

Response of Department of Health and Ageing regarding request of license for toiletmap.gov.au data

We have unfortunately received a negative response from the ‘Commonwealth Copyright Administration’ that will not grant us a license for the government funded project toiletmap.gov.au. Based on the reply, there do not seem to be any hard, conclusive reasons for not granting Pantha Corp with a license other than that information should be always “correct and up to date” within the iPhone application which i am sure we would have found ways to ensure both requirements would be met by ‘Show the Loo’.

Instead of providing Australians with an alternate means of access to the data on toiletmap.gov.au – that the Department of Health and Ageing collects and a 3rd-party supplier manages on behalf of the government – whereby we could have integrated and made available information such as opening-hours, nearby parking places, whether there is access for disabled and if there are baby facilities available, we will switch over to integrating data from other countries such as the UK, Germany and the US.

We will continue to keep the Australian version of ‘Show the Loo’ free in the hope that the Department might re-consider their initial reply which i paste in here below in its entirety.


Thank you for your interest in the National Continence Management Strategy and in particular the National Public Toilet Map (NPTM) project.

The National Public Toilet Map website aims to help people retain their freedom, independence and confidence by providing information on toilets throughout Australia. The main target groups for the website are older people with disabilities, carers and family members. The website shows the location of over 14,000 public toilets around Australia, with information on opening times and access for people with a disability. Public amenities data is provided through well established and supported networks, including local councils.

The Department of Health and Ageing is committed to maintaining the quality and integrity of the data and has contractual arrangements with a private third party provider in place until 30 June 2010.

As part of the contractual arrangement, a mobile phone application was developed in November 2008 which is now operational. Any mobile phone which has Internet capability can access the toilet map site via the normal website address www.toiletmap.gov.au. By entering the street address of your location, a mobile phone user will automatically be access information for up to five of the nearest public toilet locations, their opening hours and facilities.

In addition, an iPhone application is currently being developed by the contractor on behalf of the department.

The current arrangements ensure that people using the website and/or associated mobile phone application have, at all times, access to information which is correct and up to date. The department is therefore unable to provide you with access to the NPTM data requested.

Posted by pantha on March 16, 2009

This mirrors the response I got back in July 2008. It is simply outrageous. And where is their iPhone app?

This is a test case surely for Government 2.0. My hunch is that it is either (i) over-zealous control freakishness by the Department of Health and Aging or (ii) a short-sighted commercial contract over data management and exclusivity that was signed by them. Hard to know but it is interesting that this site seems to have toilet information while this one does not. Guess which one powers toiletmap.gov.au? However, that could be something else entirely. Hopefully the Government 2.0 taskforce will get to the (ahem) bottom of this.

Filed Under Economics | 4 Comments 

In The Age today an article about Telstra Bigpond users having ridiculous bills for exceeding download limits when they believe they are doing far from that or even if they computers and modems off.

Nigel Hopkinson said he was disputing a charge of $8562.31 for 73GB of excess data use. The apparent usage was recorded by BigPond between midnight and 5.07am on May 10. He received an automatic email at 8.53am from BigPond, advising his account reached 175 per cent of his monthly 60GB usage allowance. He had left his computer and modem on, he said. Other customers that have been affected by excess data usage claimed to have turned their computers and modems off.

“I had no software running that would cause this and I do not believe with my connection speed, that it is even technically possible,” Mr Hopkinson said.

Another BigPond customer, Eian Mathieson, who is on a 25GB-a-month plan, said he began to worry about his account usage after having gone over the limit two months in a row.

Mathieson downloaded a metering tool, Netmeter, to measure his usage patterns. On one day, BigPond metering recorded more than five times the usage Netmeter reported, he said. On May 27, the BigPond meter showed he had used 1768MB, whereas Netmeter showed 342.6MB for that same day. The next day, the BigPond meter displayed 1650MB of usage and Netmeter recorded 358.62MB, Mr Mathieson said.

Well, add me to the long list of customers with this complaint about BigPond. I am on a 60GB per month plan which I went on a year ago because we seemed to be exceeding our 30GB and I didn’t want to worry about it. The problem is that we now seem to be reaching that limit too. Finally, I woke up and thought about it: how?

We download lots of TV and movies from iTunes but adding that up, it was clear it could not exceed 10GB in a month. There is plenty of YouTube viewing but even there it was hard to image it exceeding 2 or 3GB per month. Where was the rest of it given that we are all out of the house during the day? I tried an experiment switching off the WiFi just in case it was the neighbours, but the meter kept on ticking away. Surely that amount of downloads each month would be noticable on a hard drive somewhere but it was no-where to be seen.

I started to monitor usage closely. Since there are several computers network meters were fine but over-stated usage as they included file transfers. But even with this, they were way under what Telstra’s usage meter was reporting. So I rang technical support. We considered viruses but two things ruled that out: (i) there were no PCs in the house, only Macs and (ii) it was all downloads, with hardly any uploads. Actually, the upload rate seemed high to me but there was a vast asymmetry. I suspect that told them that no computer had been hijacked to send out illicit material and also that I wasn’t downloading illegally and getting into trouble on reciprocal uploads. So that month they reset my limit so I didn’t get extra charges.

But what to do? Telstra’s usage meter doesn’t get the time right so even when we switched it all off for a day it still recorded usage (an incredible 200MB!). So I can’t just monitor stuff for a day, send it to them and say, ah ha! I would have to do it for a week or more which would mean limiting to one computer and a big disruption. So I monitor the usage meter because, believe it or not, our usage is correlated with that and so close to the end of the month we lay off the iTunes, iView and YouTube.

This article has given me pause and I may make another call to BigPond support, or is it billing? I recall they had trouble working out which department was to blame.

Filed Under Broadband | 20 Comments 

Tax Online

by Andrew Leigh

Ken Henry’s tax review held a conference in Melbourne last week. If (like me), you weren’t able to get there, you’ll be glad to see that PDFs of all the papers and powerpoints are now online. Auerbach and Slemrod’s contributions are particularly recommended.

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Government 2.0

by Joshua Gans

I have long been on about the open availability of public data (see here and here, for example). Now, Nicholas Gruen is leading a taskforce on Government 2.0. The goal of the taskforce is to reform government to do just that. Sounds great. True to Nicholas’s ‘out of the box’ type of management, there is a blog, wiki and other stuff that is an integral part of the taskforce. This Sydney Morning Herald article describes what they are doing.

Among Dr Gruen’s favourite sites already making government information freely available is one in which the NSW Registry of Births, Deaths and Marriages enables intending parents to check the popularity of names in each year from 1900.

Peter Martin approvingly directs us to the site in question as exemplifying the point of Government 2.0. Here it is. What it shows is a time series graph of 1200 popular baby names over the last century. You can hover over bits of it and find out just how many NSW babies had a name in a given year. Seems need until you ask yourself one question: what is this telling me? Near as I can tell, it is telling you that the birth rate has changed over time and that there are clumps of popularity-weighted boys and girls names at different parts of the alphabet — (yes, the plot is in alphabetical order). So perhaps it is a more convenient way of looking at name popularity than this.

Now, to be fair, it is an example of how data might be presented than is different from what is usually the case within government and so that is fine. Indeed, it is based on this. But the point is that it shows us that we can do better and indeed, it is precisely why the government needs to free the information so that others can provide it in a useful form and innovate on it.

So here is the question: is the NSW baby names data set publicly available as the SMH suggests? I made a few inquiries (and will try and confirm them officially and post an update) but it appears not. You can’t just ask for the data-set so that you can host it on your own site in a useable fashion. It all still resides with the NSW government. So rather than being what the goal of this taskforce, it is, in fact, a clear example of the problem. It is not making information freely available at all. That would require a ‘click here to download a spreadsheet of the data’ button. I’ll be looking out for it.

Filed Under Economics | 2 Comments 

Pricing out of the market

by Joshua Gans

A few years back, The Economist offered a three option subscriber plan (i) an web only subscription for $59; (ii) a print only subscription for $125 and (iii) a web and print subscription for $125. Dan Ariely points out that this makes consumers more likely to pay $125 for both as it seems like a good deal.

A Rhode Island newspaper, the Newport Daily News is trying something new:

The Daily News will now charge $145 annually to a newspaper subscriber, $245 if a subscriber wants the paper and access to the paper’s web site—and, here’s the key figure, $345 if the subscriber only wants the web site. Yes, you’re reading correctly; this means someone has to pay an extra $100 not to get the newspaper.

This is not some sort of behavioural economics experiment as The Economist blog conjectures. Instead, it is the Daily News deciding that ads don’t work on the Internet even if it costs them nothing to put content up and so they are only offering the options to subscribers. No one will pay for the Internet-only option because if you want that you can get both and throw the paper out (or send it to someone who wants it, etc). The Australian Financial Review essentially practices the same strategy. The point: it hates the web.

Filed Under Economics | 1 Comment 

In the Sydney Morning Herald today, an article looking at the issue of bank switching costs. It argues that the government moves last year to make it easier for people to switch banks has been unsuccessful as evidenced by a lack of take-up.

Despite widespread outrage about mortgage rate increases and the introduction of direct charging of ATM fees, a spokeswoman for the NAB told the Herald only two customers a week had used the “listing and switching” service since it was launched in November.

The chief executive of the Australian Bankers Association, David Bell, also told the Herald that uptake of the service had been very low.

The Government said last year it would inject competition into the banking sector by helping customers “vote with their feet”.

The scheme is a very limited one — allowing customers a list of direct debits and some help re-organising those. But when it comes down to it, that still takes time and paperwork. So it isn’t surprising that there is limited use of what doesn’t look like a very valuable service.

Instead, we need to think larger.

A professor at the Melbourne Business School, Joshua Gans, has called for all bank account numbers to be made portable, like mobile phone numbers, to enable people to switch easily. “The problem is this is not a piecemeal policy issue. This requires a lot of major changes to do it. It does require some serious investment and legislation to be passed.”

There are all manner of estimates as to the cost of this but our experience in telecommunications — an industry with much greater challenges than banking — was that the costs were exagerrated by an order of magnitude and implementation occurred in a timely fashion. The problem is that we also need to deal with switching of accounts in debit (e.g., mortgages) in order to make this work. I don’t have time in this post to outline how that could be done but I think there are mechanisms that could be deployed there too.

That said, the measure of success of any system to reduce switching costs is not how many people use it. Indeed, in principle, the existence of the service is all that is required and by facilitating competition — in particular, to retain customers — it will promote the social good. What we, in fact, want is for consumers to have the option of switching easily so that when they complain to banks about terms and conditions banks will adjust those terms and conditions to stop them from leaving.

Instead, the measure of success is an improvement in competition. And that is where the system is currently not effective. With news that the major banks command major market share and now major profit margins post-GFC, surely the pressure on the government to do something meaningful about bank competition should be on the cards. Resting on the laurels of a functional financial system relative to the mess the rest of the world is in, is simply no excuse.

Filed Under Competition Policy | 7 Comments 

Unified but Unequal

by Andrew Leigh

Christian Dustmann, Johannes Ludsteck, and Uta Schoenberg have a new paper out in the Quarterly Journal of Economics, dismissing the notion that Germany has stayed pretty equal over recent decades. Here’s their abstract and the key picture:

Revisiting the German Wage Structure (gated published version, ungated working paper)
This paper shows that wage inequality in West Germany has increased over the past three decades, contrary to common perceptions. During the 1980s, the increase was concentrated at the top of the distribution; in the 1990s, it occurred at the bottom end as well. Our findings are consistent with the view that both in Germany and in the United States, technological change is responsible for the widening of the wage distribution at the top. At the bottom of the wage distribution, the increase in inequality is better explained by episodic events, such as supply shocks and changes in labor market institutions. These events happened a decade later in Germany than in the United States.

Here are the trends for West Germany:

image

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